Know IRCC Contact Number and Office Addresses

Last Updated On 17 August 2023, 10:36 AM EDT (Toronto Time)

Canada immigration and visa applicants often reach out to know the IRCC contact number or any legit way of contacting the immigration department.

In this article, we enlist the ways of contacting IRCC and all the office addresses.

Contact IRCC Online

IRCC can be contacted online using a web form. Individuals with an application under processing or future applicants can contact IRCC via web form if they want to:

• inquire about their application
• enquire about a program or service in general
• modify their contact details and provide new information about their application
• report a technical problem
• adding, changing, or removing a representative.

Furthermore, you can contact the IRCC on Facebook or Twitter. IRCC personnel answer all the questions from 9 a.m. Mon to 5 p.m. Fri EST on Twitter in Direct Messages (DMs).

IRCC Contact Number (In Canada)

You can call IRCC Contact Number directly on the below listed contact numbers if your enquiry fits the description mentioned below.

Service	Purpose	Description
Automated telephone service (in Canada only)	With a touch-tone telephone check the status of your application Listen to pre-recorded information about our programs	IRCC contact number: 1-888-242-2100 24 hours a day, 7 days a week
Client support centre agent (in Canada only)	Available in French and English Get help with general and case-specific enquiries	IRCC contact number: 1-888-242-2100 Monday to Friday, 8 a.m. to 4 p.m. (your local time) Not available on statutory holidays
Teletypewriter (TTY) service	Call IRCC via the Bell Relay service	IRCC contact number: 1-800-855-0511 (Voice to TTY) 711 (TTY to Voice) IRCC contact number: 1-800-855-1155 (TTY to TTY) Monday to Friday, 8 a.m. to 4 p.m. (your local time) Not available on statutory holidays

Note: Always remember that you cannot call the IRCC to expedite processing of your application.

IRCC backlog drops to 910,400 despite increase in new applications

International Experience Canada (IEC) Contact Number

Foreign youth traveling and working in Canada, with their work permit application exceeding normal processing times, can only contact IRCC using the Web form.

Canadian youth planning on traveling and work abroad via IEC can call IRCC contact number at 1-877-461-2346 (toll-free) (within Canada) for general information about IEC.

IRCC Contact Number (Outside Canada)

IRCC contact number from outside of Canada is 1-613-944-4000 or you can submit a Case Specific Enquiry using the web form.

For general questions you can email your queries to IRCC at question@cic.gc.ca or send a direct message on their official Twitter account.

IRCC Offices Inside Canada

Citizenship and immigration applications are received and processed by case processing centres (CPCs), the centralized intake office (CIO), and the Operational Support Centre (OSC).

You can mail your application to these offices, but they are not available to the public and do not provide application assistance.

1. Edmonton Case Processing Centre (CPC)

Case Processing Centre in Edmonton
Immigration, Refugees and Citizenship Canada
c/o General, Station 005
9700 Jasper Avenue NW, Suite 55
Edmonton, AB T5J 4C3

CPC in Edmonton processes

• extensions for temporary resident status and temporary resident permits
• work and study permits
• applications for permanent residence for live-in caregivers
• applications for permanent residence under Caring for Children and Caring for People with High Medical Needs pathways
• applications for permenent residence under the temporary resident permit holder class
• loans for the right of permanent residence fee

2. Mississauga Case Processing Centre (CPC)

CPC in Mississauga processes

• applications for permanent residence from protected persons and Convention refugees in Canada
• to sponsor family members living in Canada and abroad.

3. Sydney Case Processing Centre (CPC) and Centralized Intake Office (CIO)

CPC in Sydney processes:

• applications for permanent resident cards (new and renewals)
• citizenship applications (new, renouncing, revoking and resuming)

The CIO in Sydney receives permanent residency applications under:

• Federal Skilled Worker
• Federal Skilled Trades
• Canadian Experience Class
• Provincial Nominee Program
• Start-Up Visa
• Quebec Investors or Entrepreneurs
• Quebec Skilled Workers
• Immigrant Investor Venture Capital Class
• Federal Self-Employed Persons and Quebec Selected Self-Employed Persons

Click on the below links for mailing addresses:

4. Ottawa Case Processing Centre (CPC) and Operations Support Centre (OSC)

CPC in Ottawa processes:

• visitor visa (temporary resident visa) applications from within Canada for applicants with valid status (students or temporary foreign workers only).
• permanent resident visa applications from the United States and Canada, after they have been received and deemed complete by CPC-Mississauga or CIO-Sydney.

Operations Support Centre (OSC) processes:

• International Experience Canada work permits
• In-Canada temporary resident applications submitted online
• Verification of Status (VOS)
• Replacement of valid temporary resident documents
• Amendment of immigration documents and of valid temporary resident documents

Mailing address

IRCC Offices For Appointments

IRCC Visa Offices

Visa offices are found in Canadian embassies, high commissions, and consulates across the world. The process applications for:

• permanent immigration
• visitor visas (temporary resident visas)
• study permits
• work permits
• refugee resettlement
• travel documents for permanent residents abroad

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