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A practical guide to staying safe online when you’re new to Canada

A practical guide to staying safe online when you’re new to Canada


Last Updated On 24 September 2025, 12:21 PM EDT (Toronto Time)

Arriving in Canada brings plenty of change – new routines, new services, and plenty of digital paperwork. From opening a bank account to applying for provincial healthcare, much of the process will happen online.

The internet definitely makes things convenient, but it can also expose you to risks, especially if you’re unfamiliar with how scams and fraud operate.

Here are the basics of online safety in Canada so you can start your new chapter on solid ground.

Guard your personal information

In Canada, your Social Insurance Number (SIN) is at the heart of many services. Unlike a loyalty card or email address, only share it in very specific situations, such as with your employer or bank. Criminals often target newcomers because they assume you don’t know the rules yet.

Make sure to use strong, unique passwords and enable two-factor authentication wherever you can. Also, you’ll likely be out and about in your first few weeks, so be aware that public Wi-Fi, like the free networks in coffee shops or airports, is a weak spot when it comes to data security. Use a VPN Chrome extension to encrypt your browsing so you’re not broadcasting your personal information to anyone lurking nearby.

Spot online scams before they catch you

Fraudsters are notoriously quick to target new arrivals. For example, you might get an email that looks like it’s from Immigration, Refugees and Citizenship Canada, warning of deportation unless you pay immediately.

Remember that official authorities will never threaten you or demand payment over the phone. Make it a habit to pause and verify before clicking on links or sending money since scammers rely on you being panicked and scared into taking immediate action.

Use trustworthy websites when shopping

Since you’ll likely be buying items like winter coats or ordering furniture and household supplies, you will be using many unfamiliar shopping sites in your first months.

Look for the padlock symbol and ‘https’ in the address bar so that you know you’re on the official site rather than a fake one. If a site asks for unusual details, like your SIN, it’s a red flag. Also, trusted Canadian retailers will have clear return policies and straightforward customer service.

Know how to report fraud

Even if you’re careful when using online services, mistakes can happen. If you suspect fraud, call your bank immediately by using the official number (not one from an email).

Then, file a report with your local police and the Canadian Anti-Fraud Centre. Don’t delay – take quick action to reduce losses and help protect others in the community.




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